Privacy Policy

Privacy Policy

Effective Date: February 1, 2025

1. Introduction
The Potpourri House Inc. dba The Potpourri House ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our retail stores, website, or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect
We collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, payment details, and other identifying details.
• Purchase Information: Records of your purchases, returns, and exchanges.
• Device and Usage Information: IP address, browser type, device identifiers, and interactions with our website.
• Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience and analyze trends.

3. How We Use Your Information
We use your information for purposes including:

• Processing and fulfilling orders.
• Managing customer accounts and providing support.
• Sending promotional emails, offers, and updates (with your consent).
• Improving our products, services, and website.
• Ensuring security and fraud prevention.
• Complying with legal obligations.

4. How We Share Your Information
We do not sell your personal information. However, we may share your data with:

• Service Providers: Payment processors, shipping partners, and marketing agencies assisting in our operations.
• Legal Compliance: When required by law or to protect our rights and customers.
• Business Transfers: In case of a merger, sale, or acquisition.

5. Data Security
We implement security measures to protect your personal data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices
Depending on your location, you may have the following rights:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Restrict or object to data processing.
• Withdraw consent at any time.

To exercise these rights, contact us at 903-592-4171 ext. #5.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: The Potpourri House Inc. dba The Potpourri House
903.592.4171 ext 5 - Sandee Chase (Boutique Manager)
3320 Troup Hwy Ste 300 Tyler, Texas 75701
potpourri.house@gmail.com

By using our services, you agree to the terms of this Privacy Policy.