Shipping & Payment Information
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
Delivery delays may occasionally occur due to unforeseen circumstances such as weather conditions or carrier disruptions.
Once your order has shipped, you will receive a tracking number via email. You can track your package using the carrier’s website.
We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered but you have not received it, please contact the shipping carrier.
We accept the following payment methods:
All payments are securely processed using industry-standard encryption technology to protect your personal information.
Sales tax is applied to orders based on the shipping address in accordance with state and local laws.
For any questions regarding shipping or payment, please contact our Customer Support Team at potpourri.house@gmail.com or call 903.592.4171 ext 5.
